Meeting Procedure:
I coach both in-person and by phone. Each session is one hour in length, with a longer initial intake & delivery sessions. Ideally, we will establish a consistent time and location that works well for both of us. If necessary, we will schedule our next appointment at the end of each coaching session. If we will be doing our sessions by phone, call me at: 248-854-4266, unless we make other arrangements.
Email Communication:
My email address is: kathy@igoecoach.com. If you don’t get an email reply within 48 hours and need to contact me, please call.
Cancellations/Schedule Changes:
Please call 248-854-4266 to cancel an appointment. Leave a message if necessary. However, do not rely on messages left on cell phone or email. Rescheduling an appointment is easy with at least 24 hours notice. Canceling an appointment with less than 24 hours will be considered a paid session unless it is an emergency. We will attempt to connect by phone the next week to do a brief check-in.
Payment:
Payment for the Coaching Program’s initial intake & design is due upon delivery. Payment of Coaching Session fees is due in advance and paid monthly. Cash or checks are acceptable. For In-person clients, payment is due at our first session of each month. For phone coaching clients, as a reminder, invoices will be mailed or emailed on the 1 st of the month. Payment is due upon receipt of the invoice; however payment is due regardless of your receipt of the reminder invoice. Please mail your payment to the business address provided on the letter head. Please let me know in advance if other arrangements need to be made. Please make checks payable to Integral Life Designs. Thank you!
